TANTRA FITNESS FAQ
We get asked a lot of questions about Pole Fitness, our classes, locations and just about everything else. Always feel comfortable asking us questions. Here's some of the most frequently asked questions. If you're looking for more information, please get in touch with us.
CLASS FAQ
Pole 101 and 202:
The classes in these 2 levels are not progressive, so you can take them in any order. There are 2 series in level 101 and 202: Black (Static Pole) & Grey (Spin Pole). Black has 8 classes and Grey has 4 classes.
Start with Black or Grey series or take them both together.
Attend all shades of Black (8) and Grey (4) in any order. You will learn a spin and transition move combo in each class.
Repeat any series or class over again until you feel confident and ready to move to move from 101 to 202. Once you are comfortable with all the moves in 202, you can progress to Pole 303.
Pole 303
Pole 303 has 3 series: A, B & C. Each series has 4 progressive classes starting with class 1. In class 4 you will put all the moves you learned in class 1-3 together. You can take any series first (A, B or C), just be sure to start with class 1.
Pole 404-606
Pole 404-606 each have 4 series: A, B, C & D. Each series has 5 progressive classes starting with class 1. In class 5 you will put all the moves you learned in class 1-4 together. You can take any series first (A, B, C or D), just be sure to start with class 1.
1) For your safety, please be on time for class! Instructors have the right to refuse entry if the participant is more than 10 minutes late.
2) No phone calls or texting during class.
3) Only indoor shoes or bare feet are allowed in the studio area.
4) We provide fresh filtered water. Please bring a reusable water bottle to keep hydrated.
5) All equipment must be returned at the end of class.
6) No chewing gum allowed during class.
7) Please be mindful of noise level while class is in progress.
8) Can't make it to class? Here is our cancelation policy:
Early cancel: Cancel 12hrs before to put the class back into your account
Late cancel: Cancel after the 12hr cut-off time and the class will not be returned to your account
No-show: If you don't early/late cancel and don't show up to class, you will be charged a $10+tax no-show fee.
Please be sure to cancel if you can't make it to class, so that someone else on the waitlist can take the class!
If a spot opens up within 12hrs of the class, we will call the first person on the waitlist to give them the spot. If they do not answer, we will then call the 2nd person, then the 3rd, etc. Whoever answers or responds first will get the waitlist spot!
Pole Classes are all classes that use the pole as the main exercise apparatus. All participants must reserve a spot in all Pole Classes. Click HERE to see the full list of Pole classes.
Aerial courses and classes must also be reserved. Click HERE to see the full list of Aerial classes.
Dance Fitness Classes are appropriate for all levels. You do not need to reserve a spot in Dance Fitness Classes, but it is recommended as classes do fill-up. Click HERE to see the full list of Dance classes.
MEMBERSHIP FAQ
Members are clients who hold a monthly membership agreement like the 12-Month or 6-Month Membership. Members receive complimentary and unlimited Open Studio Practice for the duration of their membership term, and VIP rates for extra drop-in classes and course.
Punch card clients are those who currently have at least 1 or more classes left on at least 1 punch card. Punch Card Members have 6 months to use up their punch card classes. The 6 months begin from the date of purchase/activation. The expiry date for any remaining classes cannot be extended. The value of any remaining classes cannot be refunded or used as credit towards another membership once the punch card is purchased. Make sure the punch card option is the right one for you!
You may hold your membership for any reason with a hold fee of $30+GST per 1-month period (30 consecutive days) or less. Holds can be lifted at any time if you wish to come back earlier. The fee is non-refundable and must be paid in full before the hold can be placed. Holds can not be backdated for any reason other than a medical emergency. Holds for a medical reason with a valid physician’s statement as described below will not be subject to the membership hold fee.
Medical Emergency holds/cancellations: must submit a signed physician’s statement no later than 30 days of incident to hold or cancel membership without fees. Letter must state date of incident and length of time you are recommended to not participate in Tantra Fitness’ activities.
Guests are any persons who may be new to the Studio and have no current or existing membership, or any persons who purchase and attend classes at the drop-in rates.
We accept Visa, Mastercard, Interac, and cash for one-time purchases. For monthly membership payments a Visa and Mastercard must be on file for recurring monthly payments. Members who wish to pay for a monthly membership with Interac or cash can do so as long as payment is made before the payment due date.
*All payments for monthly memberships, punch cards, workshops, courses, parties, private lessons, and drop-ins are non-refundable.*
We highly recommend starting with the One-Week Trial Membership. It is only $25+GST and comes with:
- Unlimited Classes
- Take Intro to Pole, Intro to Erotic Pole, Intro to Polefit, Intro to Hoop, Aerial Yoga and Bungee Fitness and any Dance Fitness classes (ie: Lap Dance, Splitsability, Twerk, Booty Call, etc).
From there you can purchase a Punch Card or Membership! Go HERE to learn more about our Punch Cards and Memberships.